Troubleshooting

Compatibility Testing

The Adobe Sign FAQ (https://helpx.adobe.com/au/sign/faq/api.html) states "API access is reserved exclusively for enterprise and developer tier accounts".

To help determine whether your Adobe account has API access, first go to the following link: https://secure.au1.adobesign.com/public/docs/restapi/v6

Then follow the steps in the video below:

Adobe Sign API Test

Company Name Change

This video demonstrates how to change the company name in Adobe Sign to match the company name stored in Aerofiler:

Adobe Sign company name change